| FAQ: |
| 1. Who is Customtonez.com? |
| A. Customtonez.com is a mobile
multi-media retail site specializing in customized ringtones.
Our tones use your name embedded in the ringtone to create a
highly customized tone for your cellular handset. In addition,
we offer wallpaper, software, games, and top 40 ringtones and international content will be coming soon. Our tonez delivery system allows
you to select your name and preview all of the tonez that include
your name in the track. Customtonez.com even offers generic
tonez if your name is currently unavailable. Visit the forum
site to request a specialized ringtone for yourself, a girlfriend/boyfriend,
parent, relative, and our development team will produce the
tone for you. |
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| 2. Is my Cell Phone Service Provider
compatible with the Customtonez.com content? |
| A.All of the content on Customtonez.com
is compatible with the following networks: Cingular/AT&T,
Verizon Wireless, T-Mobile, Sprint, Virgin Mobile, Alltel, Dobson
Cellular, Cincinnati Bell, Cellular One, and more. |
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3.Is my cellular phone compatible
with the Customtonez.com content? |
A. Customtonez.com uses technology
to automtatically determine your handset and network type
before delivery. You will be given a compatibility test before
purchase to ensure that your equipment will support the tonez
or content you select (if you select pay with bill, direct delivery option). Customtonez.com also allows you to have a ringtone or a wallpaper sent attached in an email to an email address that you choose (people often have their content sent to an email address that their phone is set to receive) where they will be presented with several options allowing them to potentially download the content from a URL or from the email itself (depends on handset and provider type). |
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4. How do I get support? |
A. You can email support@customtonez.com,
or visit the forum to find many answers that have been posted
by people with many of the same questions. |
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5. How can I transfer ringtones and wallpapers from my computer to my cellular handset? |
A. You can purchase a USB phone transfer cable, and desktop software to manage transferring content from the following site: Cell Phone Accessories and Software. |
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